Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the website lizamindsetshift.com (the "Website") and any coaching, healing, mentoring, courses, digital products, or related services (collectively, the "Services") offered by Cyvra Pty Ltd, trading as LIZAMINDSETSHIFT ("we", "us", or "our"). By accessing the Website or purchasing or booking any Service, you agree to be bound by these Terms.

1. Who We Are

LIZAMINDSETSHIFT is a trading name of Cyvra Pty Ltd, operating from Melbourne, Australia. We provide life coaching, healing, mindset, and manifestation-related education, guidance, and mentoring through one-to-one sessions, group programs, workshops, digital courses, and related materials.

2. Eligibility

Our Services are intended for adults aged 18 years and older. By using our Website or Services, you confirm that you meet this requirement and that any information you provide to us is accurate and current.

3. Nature of Our Services

Our coaching, healing, and mindset services are intended for educational, motivational, and personal-development purposes. They are not a substitute for medical, psychological, psychiatric, legal, financial, or professional advice of any kind.

• We do not diagnose, treat, or cure any medical or mental health condition.
• Individual results vary and depend on many factors, including your own participation, consistency, and personal circumstances.
• We make no guarantee of any particular emotional, relationship, career, financial, business, or health outcome.
• If you are experiencing a medical or mental health emergency, please contact a qualified professional or emergency services in your location immediately.

4. Bookings, Payments & Access

Prices for our Services are listed on our Website, in our Pricing Policy, or communicated directly to you prior to purchase. Payment is required in full (or according to any agreed payment plan) before a session, program, or digital product is delivered, unless otherwise agreed in writing.

Access to digital courses, recordings, or materials will generally be granted once payment has been received and confirmed.

5. Refunds & Cancellations

Refunds, cancellations, and rescheduling are governed by our separate Refund & Cancellation Policy, which forms part of these Terms.

6. Client Responsibilities

• Attend sessions at the agreed time and provide reasonable notice if you need to reschedule.
• Engage honestly and participate actively in the coaching or healing process.
• Provide accurate information relevant to your sessions and goals.
• Treat our team, facilitators, and other participants with respect.

7. Intellectual Property

All content on our Website and within our programs — including text, graphics, logos, course materials, recordings, workbooks, and frameworks — is owned by or licensed to Cyvra Pty Ltd and is protected by copyright and other intellectual-property laws. You may not copy, reproduce, distribute, resell, or publicly share this content without our prior written consent.

8. Confidentiality

We respect the privacy of everything shared during coaching and healing sessions. Similarly, if you participate in group programs, we ask that you keep confidential any personal information shared by other participants.

9. Limitation of Liability

To the maximum extent permitted by law, Cyvra Pty Ltd will not be liable for any indirect, incidental, or consequential loss arising from your use of our Website or Services. Nothing in these Terms excludes or limits any consumer guarantee or right that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.

10. Termination

We may suspend or terminate your access to our Services, without refund, if you engage in abusive, threatening, unlawful, or disruptive behaviour, or if you materially breach these Terms.

11. Changes To These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our Website or Services after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of Victoria, Australia, without regard to conflict-of-law principles. Nothing in this clause limits any rights you may have under the law of your own country of residence that cannot lawfully be excluded.

13. Contact Us

If you have any questions about these Terms, please contact us at contact@lizamindsetshift.com or via WhatsApp at +61 480 399 855. See our Contact Us page for full details.